Terms
&
Conditions
Wild Instinct
Welcome to WildInstinct.com. By using this website, you agree to the following Terms and Conditions. Please read them carefully.
1. Online Shopping
We strive to ensure that all prices, photos, and product descriptions on our site are accurate. Product appearances may vary slightly depending on your screen settings. If you’re not satisfied with your purchase, please refer to our Return Policy.
Website availability may change, and access to parts or all of our site may be restricted from time to time.
2. Orders & Fulfillment
All orders placed Monday through Friday (excluding holidays) are typically shipped the next business day. You'll receive an email with tracking information once your order ships.
Orders are subject to acceptance. We may cancel orders due to out-of-stock items, payment issues, or errors in pricing or product details.
3. Tracking Your Order
After your order ships, you’ll receive tracking details via email. If the courier confirms delivery but you haven’t received it, please contact the courier directly.
We are not responsible for lost packages marked as delivered.
Please double-check your shipping address when placing your order. If you need to make changes, contact us at Info@wildinstinctpet.com immediately. We’ll do our best but cannot guarantee modifications after submission.
4. Cancellations
If you wish to cancel your order before it’s processed, please email us at Info@wildinstinctpet.com. If the order has already shipped, please refer to our Return Policy.
5. Payments
We accept payment in U.S. Dollars via major credit cards and PayPal. All transactions are secure. Wild Instinct is not responsible for unauthorized access unless due to our negligence.
6. Pricing & Availability
All products are subject to availability and may be removed at any time. If we discover a pricing error, we will contact you to confirm or cancel your order.
7. User Accounts
If you create an account, you are responsible for maintaining its confidentiality. Please notify us of any unauthorized use. We are not liable for account misuse.
8. Prohibited Use
You may not use our site for illegal or harmful activities. We reserve the right to restrict or remove access if these terms are violated.
9. Liability Disclaimer
Wild Instinct is not liable for any indirect, incidental, or consequential damages from use of our site or products. Always consult your vet before using new products with your pet.
10. Content Ownership
By submitting reviews or content to us, you grant Wild Instinct the right to use, share, and promote that content without compensation.
11. SMS Terms
By opting in to SMS communications, you agree to receive marketing messages. Message and data rates may apply. To opt out, reply STOP.
12. Comments & Complaints
If you have feedback or concerns, contact us at Info@wildinstinctpet.com. We aim to respond quickly and resolve issues promptly.
13. Governing Law
This website is operated in the USA and governed by U.S. law. Any disputes will be handled in U.S. courts.
14. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the site means you accept the updated terms.
15. Contact Info
Wild Instinct
Email: Info@wildinstinctpet.com
